Payment, Distribution and Returns

Payment Method

All orders will be charged to the student or faculty account. The charge will appear on the next Smart Tuition statement.

Order Distribution

Please make sure you identify the name, grade and homeroom teacher or advisor for your YOUNGEST child upon checkout. If you are an employee, alumni or grandparent please write your full name in the required fields.

Orders will be fulfilled and will be distributed to students. Lower and Middle school student orders will be delivered to their teacher or advisor. Upper School students without younger siblings will need to pick up their order from Emily Russo's office.

Employee orders can be picked up from Ms Monti's desk the Monday after you place your order. Parents will receive an email when your order has been delivered to your child’s homeroom teacher or advisor.

Returns Policy

For exchanges or returns, please contact store managers at rcdswildcatden@gmail.com.

Your student may return new or unopened items during the Wildcat Den opening hours Mondays, Wednesdays and Fridays between 11AM and 1 PM within 30 days of order for a full refund.

You should expect to receive your refund within four weeks of returning your items. This time period includes the time it takes us to process your return once we receive it (5 to 7 business days), and the time it takes to credit the account.

If you need to exchange or return an item, please contact us with your order number and details about the product. We will respond quickly with instructions for how to return items from your order.